A cohesive music experience designed to create
emotional connections that enhance the Jimmy John's
customer experience, brand recall and loyalty.

• Activation Form

  Adobe Reader XI Version 11.0.2 is required to fill out and e-sign the Activation Form.

  Attention Firefox users, to open the form using Adobe Reader XI

  • Download the form by right clicking the link below, save to Desktop and choose Adobe Reader XI when opening the PDF. -- or --
  • Change the default Firefox reader setting to "Open With Adobe" after the link below has been clicked and PDF is open.

  Form link: Jimmy Tunes Activation Form

• PC Requirements

  SYSTEM REQUIREMENTS

  • Operating System: Windows XP Service Pack 2 or Windows 7
  • Memory: 2GB RAM
  • Processor: 1 Ghz AMD, Intel or equivalent CPU
  • Hard Drive: 10 to 15 GB Free Hard Drive Space for Music Downloads
  • Sound Card: Direct X Compatible
  • Display: Resolution of 1024 x 768 or better
  • Internet connection: LAN or Wireless

  HOST PC CONFIGURATION
  Prior to installing the software, apply all of the below applicable Windows settings:

  • Install all latest Windows Updates, ensuring all Microsoft .NET Framework updates are installed
  • Turn off Screen Saver and change Power Options to 'Always On' or 'High Performance'
  • Turn off all Windows Sounds
  • Ensure any Anti-Virus or security software is set to 'Allow' DownloadPlayer.exe
• Player Installation Guide
• Troubleshooting

  TROUBLESHOOTING ACTIONS
  If the Music Player fails to start correctly, please check the following:

  1. You can successfully browse to: theplaylistgeneration.com/jimmyjohns
  2. The time and date on the PC is correct.
  3. The PC hardware has not changed and that you only have 1 active network connection.
  4. The user account the Music Player is running under is 'administrator' or the user has full administrative rights.
  5. Windows firewall is switched off (or the firewall is switched on but the Music Player has an exception).
  6. Windows User Account Control (UAC) is turned off completely (Windows Vista / 7 only).
  7. If a proxy server is being used on the network, the correct details are entered in the proxy settings.
  8. If a hardware firewall is being used on the network, this should be configured to allow the Music Player Internet access.

  If the above actions do not remedy the issue, please contact: JJSUPPORT@THEPLAYLISTGENERATION.COM,
  
  or contact the Jimmy Tunes Support Line at: 323-275-9364

• Service Terms & Conditions